Company Name :- Concentrix Daksh Services India Private Limited.
Job Profile :– Technical Support Chat Process
Job Location :- Gurgaon, india
Hiring in Concentrix for Technical Chat Process.
Job Description: – Technical Support Chat Process
Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.
Roles & Responsibilities:-
o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify customer requirements; probe for and confirm understanding of requirements or problem.
o Support customers across Telecommunication, Financial Services & Healthcare vertical.
o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
o Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
o BE/ B.tech freshers are not eligible
o Excellent verbal and written communication skills.
o Flexible with 24/7 Environment.
o Salary up to 22,500 take home & attractive Incentives amount.
o Two-way A/C cabs. (Concentrix was awarded for best in industry transport service).
o Medical insurance worth 1 lakhs.
o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
o Education Assistance plan Annual entitlement of up to INR 24,000.
o Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.
For telephonic interview or to inquire about more job openings, please connect with Concentrix Hiring Specialist:
Alisha @ 9999311666 or email your resume – [email protected]
Richa @ 8860634823 or email your resume at :- [email protected]
Walk in to below mentioned Address:-
CONCENTRIX Recruitment Center, Bestech Business Tower sector 48 sohna road , Ground Floor, Near Huda City Metro Station Gurgaon – 122002, Haryana, India.
Salary: INR 50,000 – 3,00,000 PA.
Industry: BPO, Call Centre, ITeS
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Employment Type: Full Time, Permanent